Privacy Policy

Effective Date: October 21, 2026

At Montgomery Equipment, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

  • Personal information you provide, such as name, email, phone number, and project details via contact forms or quotes.
  • Information automatically collected, such as IP addresses, browser type, and website usage analytics.
  • For equipment rentals, identity-verification data as described in section 6 (for example, government ID images, a selfie or other biometric data as needed, and related verification decision records).
  • Phone calls with Montgomery Equipment may be recorded and kept for quality, training and dispute purposes.

2. How We Use Your Information

  • To respond to inquiries and provide rental services.
  • To verify identity before equipment handover, as described in section 6.
  • To improve our website and services.
  • Rental and promotional texts: If you opt in to texts, we use your mobile number to send messages about your rental (booking, contracts, delivery, pickup and related updates). If you opt in on our booking page, we also send reminder and promotional texts. See our SMS Terms: https://montgomery-equipment.com/sms-terms/.
  • Marketing: We send promotional texts only to customers who check the optional SMS box on our booking page that names reminder and promotional texts. Checking the ‘rental updates’ box on our other website forms or in chat is not consent to promotional texts. Consent is not a condition of purchase.

3. Sharing of Information

  • We do not sell, rent, or trade your personal information.
  • We may share information with trusted service providers (processors) to assist in website management, service delivery, and identity verification.
  • Montgomery Equipment is the controller of personal information used for rental identity verification. Processors act only on our instructions for that purpose.

4. Cookies & Tracking

Our website may use cookies and analytics tools to improve functionality and analyze website traffic.

You may disable cookies in your browser settings; however, some features may not function properly.

5. Security

We take reasonable measures to protect your data from unauthorized access, use, or disclosure.

6. Identity Verification

Before we hand over rental equipment, we may verify your identity. Montgomery Equipment is the controller of that information. As needed for verification, we and our processors may process government ID images, a selfie or other biometric data, and related verification decision records. We use this information only to complete and protect the rental — not for marketing — and we do not sell it.

7. Your Rights (Access, Correction, Deletion)

You may request access to, correction of, or deletion of your personal information by emailing corey@montgomery-equipment.com or calling or texting 936-324-6888. We aim to respond promptly, typically within one business day.

When you request deletion of identity-verification data, or when that purpose ends, we instruct our processors to delete session media, biometrics, and related verification data, subject to law and records we are required to keep.

8. Changes to This Policy

We may update this policy from time to time. Updated versions will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, email us at corey@montgomery-equipment.com or call 936-324-6888.

SMS / Text Messaging

If you opt in to our rental text program, we use your mobile number to send messages about your rental (booking, contracts, identity-verification status, delivery/pickup, and similar) and, if you opted in on our booking page, reminder and promotional texts. Message frequency varies. Message and data rates may apply. Reply STOP to opt out; HELP for help. Full program terms: https://montgomery-equipment.com/sms-terms/

Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text messaging services (for example, Twilio) needed to deliver the messages.

You can rent from us without opting in to texts.

Unfinished booking information is kept up to 30 days and used only to follow up on that rental. We keep a record of texting consent and opt-out requests for up to 5 years. For texting opt-ins on our booking page, this includes the time, page and device/IP information from when you opted in.